Privacy policy

Here's a privacy policy template tailored for a UK-based Stripe-powered store. Fill in any remaining bracketed details.

Privacy Policy — Nexa Paintings

Last updated: [Date]

Nexa Paintings ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights regarding it.

1. Who We Are

Nexa Paintings
3/2 Rannoch Grove, Edinburgh, EH4 7EH, United Kingdom
Email: info@nexwallart.store
Phone: +44 7990 099140

2. Information We Collect

When you visit our site, place an order, or contact us, we may collect:

  • Contact details: name, email address, phone number, shipping/billing address
  • Order information: items purchased, order value, order history
  • Payment information: processed securely by Stripe — we do not store your full card details on our servers
  • Technical data: IP address, browser type, device information, and cookies (see Section 6)
  • Communications: messages you send us via email, contact forms, or customer support

3. How We Use Your Information

We use your data to:

  • Process and fulfil your orders
  • Communicate with you about your order, shipping, and returns
  • Respond to customer service enquiries
  • Send marketing emails (only if you've opted in — you can unsubscribe anytime)
  • Improve our website and product offerings
  • Comply with legal and tax obligations

4. Legal Basis for Processing (UK GDPR)

We process your personal data based on:

  • Contract — to fulfil orders you place with us
  • Consent — for marketing communications
  • Legal obligation — for tax, accounting, and record-keeping
  • Legitimate interest — to improve our services and prevent fraud

5. Sharing Your Information

We do not sell your personal data. We may share it with:

  • Stripe — to process payments securely
  • Shipping/courier partners — to deliver your orders
  • Service providers — such as website hosting or email platforms
  • Authorities — if required by law

All third parties are required to protect your data and use it only for the purposes we specify.

6. Cookies

Our website may use cookies to:

  • Keep your cart and preferences saved
  • Understand site traffic and usage (analytics)
  • Improve your browsing experience

You can control or disable cookies through your browser settings.

7. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements (typically up to 6 years for financial records under UK law).

8. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict certain processing
  • Withdraw consent for marketing at any time
  • Request a copy of your data in a portable format
  • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at info@nexwallart.store.

9. Data Security

We use appropriate technical and organisational measures to protect your data, including secure payment processing through Stripe (PCI-DSS compliant) and restricted access to personal information.

10. Children's Privacy

Our website is not intended for children under 16, and we do not knowingly collect data from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data:

  • Email: info@nexwallart.store
  • Phone: +44 7990 099140
  • Address: 3/2 Rannoch Grove, Edinburgh, EH4 7EH, United Kingdom